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Caller ID information between networked Nortel & CM

Since upgrading CM from 3.011 to 3.1.2c caller ID with in the campus has changed. Prior to upgrade when calls were made to the CM from the Nortel PBX name and number information could be seen. Since the upgrade the name portion does display until after the person on the CM picks up the call.


Re: Caller ID information between networked Nortel & CM

Often times complex troubleshooting issues are best addressed in an interactive session with one of our trained technical assistance engineers. While other forum users may be able to help, it’s often difficult to do so for this type of issue.

To utilize the resources at our Technical Assistance Center, please visit and to open a case with one of our TAC engineers, visit

If anyone else in the forum has some advice, please reply to this thread.

Thank you for posting.

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