I am putting a IPT/IPCC Enterprise system in Cananda. I am using H.323 GW on 2851 router with IOS 12.3(11)T5 version with CCM 4.1(3)sr1.
Since we are doing an area code routing for our call center internally, it is critical to get ANI delivered to us. The problem is when callers call in from cell phones to the toll-free number we do not get the caller ID. Blelow is a "debug isdn q931":
Well, I see that 'call not end-to-end isdn' message a lot, does not seem to be a problem necessarily. The real issue here looks to be that the Q931 pkt coming in from the tool-free number has N/A instead of a calling party number. The carrier should be able to look at the messages they are sending and explain why they are doing that.
This certainly seems like a Telco problem.A couple of questions though.
Is Calling Party Number i = 0x2183, '4165616329' from the successful call, the Cell#?
The unsuccessful call terminates on:
Called Party Number i = 0xC1, '5073'
The successful call terminates on:
Called Party Number i = 0xC1, '5101'
Was this intentional? It would be helpful to call the same number using both methods to help prove to Bell Canada that this is their problem.If you could call the DID that terms the toll-free number directly it would sure prove your case.
We also use Bell Canada as our provider, so if there is any testing that I can do that would help you out,just let me know.
The debugs are from the same cell phone, but I dialed different toll-frees, we have several. All the toll-frees behave the same way, we get ANI on local numbers from cell phones, but not on toll-frees, we get ANI on all calls from land phones.
This makes no sense does it.If calls from Cell phones directly to the DID number work fine (correct ANI) it would seem to indicate that the cell provider is sending the correct info.I'm guessing that the cell phone is not from Bell Mobility, so it is convenient to blame someone else. I have discovered that we have the same problem here and have opened a Ticket with Bell. I will let you know what the resolution is. If you need someone with a Bell Mobility cell phone to call your toll-free numbers let me know by emailing me at:
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Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...