We have CCM 3.2.2c and 6608 T!Gateway. We are able to recieve caller ID number but no name information is sent to the IP phone when a outside call comes in on the PRI. We are connected to a Lucent 5E switch at the telco runing 5E custom or NI2 protocol. Telco has verified that Caller ID NAME and Number is being sent to us. I have no Idea what to look for . I have an Idea we have a mismatch in the Diplay IE field or they are not sending the name information to me in the Display IE field
We're running MGCP/PRI on a 3662 - slightly different equip - but same issue - no inbound caller name - though number works great.
We fought with this for months with TAC and our Telco and TAC ended up deciding it was Call Manager not supporting the caller name embedded in certain frames of connections from certain types of switches (including Lucent - which is what our Telco uses as well).
I am told there will be some serious efforts at supporting this in early patches to the CM 3.3 release...at least worth a hope :-)
We are running H323 and we have confirmed that they are sending the name in the Facilities field instead of the Display. Our Support Engineers have escalated this problem to the Business Unit and we are waiting on the word if 3.3 will have the FIX.
I have CM 3.2.2a and 6608 T-1 Gateway and a VG200 Gateway connected to a Nortel SL-100 PBX (basically the same software as a DMS-100). I struggled with getting Name display to work between the CM and the SL-100 for several months. What I learned is that Cisco CM can only support Name display in the Display Information Element. The PRI NI2 protocol passes name display in the Facilities Information element and so does QSIG. I ended up getting Name display to work by using the VG200 with MGCP (12.2(11)T and by changing the PRI protocol from NI2 to NTNAPRI (Nortel's proprietary version). I do not have Name display working on the 6608 Gateway.
You have reached the Cisco Logistics Support Center.. To Check Status of
your RMA, visit Product Returns & Replacements (RMA). Need help? Contact
us by Phone or Email. North Americas Phone: 1800 553 2447 Option 4
Email: email@example.com Europe Phone: +3...
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...