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Community Member

caller id telco battle; caller id goes out telco changes

running toll bypass site A makes a call to the outside world that is local to site B. External phone number mask is sent from site A through the network to the gateway at site B. It then hits the PRI and running debug isdn q931 i see that the correct caller id is being pushed out. However, when the call goes through it has a CID of site B.

Site B is using ISDN primary-5ess to connect to telco.

I do know that this can be done as when I reverse the process and site B can push the DID that is associated to it through the PRI at site A.

Anyone have any ideas on how I can get telco to make the change needed?

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Community Member

Re: caller id telco battle; caller id goes out telco changes

hi,

You r already follwin the right path you need to capture q.931 debugs at site A and B with Callmanager traces and pass the relevant information to the telco guys for making necessary changes at their end.

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