Can anyone explain why the Caller ID is different on "DN Key" compared to the bottom line of the display on the phone? When we get calls coming from our Unity, it will display the correct Caller ID on the top of the phone next to the DN key receiving the call, but the the display at the bottom shows the voice mail port. Thanks!
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...