We replaced our old incoming T1s with ISDN T1s that now provide ANI (caller id) over the "D" channel. The calling number is displayed on the telephone instruments and also appears in our call accounting programs Is it possible to have the calling number appear in the message subject line in e-mail generated by Unity? Will Unity announce the calling number where a client retrieves messages from a telephone instrument? We are currently running Unity V2.4.5 and upgrading soon.<br><br>
The calling number will be displayed in the message subject line if it's provided by the switch integration (not all integrations give this to us, but most do). No, Unity doesn't voice the caller ID over the phone. This is a requested feature and it's on the list for the product folks to consider. It'd be kinda nice to have the option to play it or not if it's there...
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
[toc:faq]CUCM Database Replication is an area in which Cisco customers
and partners have asked for more in-depth training in being able to
properly assess a replication problem and potentially resolve an issue
without involving TAC. This document discusse...