This may seem like a stupid question. We have CallManager 4.2 setup. When I call from my desk Cisco Phone to my office cell phone, the correct Caller ID info shows up. But, when I call from my desk phone or again to one of our employees cell phone, my info on the employees phone comes up as "private". I may have an idea as to why this is. But, I was wondering that I get some opinion from some more qualified professionals here. Thanks in advance.
There is no such thing as a stupid question, they are all valid here :) Does this behaviour happen on every call to your co-workers mobile? What type of trunking are you using POTS/FXO or PRI (E1/T1)? Is your co-workers Cell from the same provider? Do other calls to his phone show the proper CLID?
are all the calls being handled by the same PRI? or do you have one for landlines and one for mobiles?
a debug isdn q931 would show you the setup message and within it you can see the calling and called parties, if you're sending the right digits then it might be that someone in the middle is changing the info and a call to the telco might be a good idea
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