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Caller input during interview

PPecullan
Level 1
Level 1

Is there any way to configure caller input during an interview handler, in particular during the greeting?<br><br>

1 Reply 1

Not applicable

No... once you get into the interview handler you're hearing a series of questions and giving answers, we wont respond to TT input during that process.

Normally folks provide a greeting with caller input options in a call handler and then send the caller to an interview handler as an "end point". Once they choose to get to the interview handler, you gotta run through the questions before you get out. That's the idea...

Jeff Lindborg
Unity Product Architect/Answer Monkey
Cisco Systems
lindborg@cisco.com
http://www.AnswerMonkey.net (new page for Unity support tools and scripts)

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