Running Unity 220.127.116.11. The "ignore key" setting under Caller Input should have the following action per the Unity v2.4 System Admin Guide: "Ignore Key - No Action taken. Unity plays the greeting uninterrupted, then performs the after-greeting action."<br><br>Instead of performing as stated above, pressing a key that should be ignored sends the caller off to the Unity Opening Greeting where they can dial an extension or talk to the operator.<br><br>Is this a bug or don't I have something setup correctly?<br><br>
you need to "lock" the key if you want Unity to ignore it. By default Unity is looking to see if you're dialing an extension (i.e. waiting to see if you're going to enter more digits). It has to stop the greeting for this.
if you "lock" the key, Unity will take immediate action on that key and not wait. If you lock it and set it to ignore, we will immediately throw the key away and not stop the greeting.
OK. I locked the key (3 key because I don't want caller to dial any 3xxx extensions) and saved the change. But it doesn't seem to have had any effect. Still when I press 3 during the greeting the system say it doesn't recognize that as a valid entry and transfers me to the "Hello Unity Messaging System. From a touch tone phone..."
hmmm... it could be a bug in that version, I don't know. I just tried this on my 2.4.6 102 box and my 3.0(3) box and it works fine in both cases. I'll have to check around in DDTS to see if this got broken somehow or another along the way and I wasn't aware of it.
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...