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Community Member

Caller name and personal directory

I have personal directory on my 7960 phone ..

i can call any person from it .. but when i get call from person from any person who is in my personal directory .. i don't see Name of this person during the call ..

i want to see who is calling me . if this person already in my personal directory

5 REPLIES
Community Member

Re: Caller name and personal directory

Give me a example on the format you save entries in your personal directory.

Community Member

Re: Caller name and personal directory

Is it possible? anyone knows?...im using CUCM6.1.5

Regards

Nahas

Hall of Fame Super Gold

Re: Caller name and personal directory

Yes, it is possible using a TCL/IVR script.

See www.ciscoscripts.com for "number to name" script.

Community Member

Re: Caller name and personal directory

Hello!

Have you managed to make this work?

Having the entries of the personal directory of each user resolve to name when they call would be an extremely useful feature!

I am not sure if this does not work for me for some reason or if it is not implemented as a feature yet.

Thank you!!

Cisco Employee

Re: Caller name and personal directory

I assume you look for the same functionality as you get in any mobile, you have the number as a contact so you get the name when they call.

If so, this is not implemented in CUCM.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

www.cisco.com/go/pdi
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