1)How can I configure the CallManager(4.1) to hide CallerID when one doesn't want his/her phone number to be displayed on the called party phone? Like *67 in the traditional telephony system which displays Withheld in the Called party phone
2)Is there any why that we can block some numbers to be calling us?
This is a little document that I made a while ago to configure the caller ID, just do the opposite and delete the information from the steps, if that does not help you I recommend you to open a case with us so the engineer that is assigned to your case may guide you through a Meeting Place session.
"How do we configure call manager to send the DID phone number for
an extension? For a phone with a NON-DID number how do we pass our
published phone number?"
The first thing that we need to check is what kind of gateway you have
for outgoing calls: H.323 or MGCP.
Lets suppose you are using MGCP. If so, all caller id configuration is
made in the callmanager server.
In callmanager, caller ID for DID phone numbers and non-DID phone numbers
are configured in the same way.
Please see below the places in callmanager administration where you can
configure caller ID:
1) "Directory Number Configuration" page.
Scroll down to "External Phone Number Mask". Enter here the number that you want
to send to the PSTN. Then click on "update" at the top of the page. You have to
repeat this same procedure for the other extensions configured for this IP Phone
(if you want to send those numbers also to the PSTN).
2) "Route Pattern Configuration" page.
Locate the route pattern that you are using for doing calls to the PSTN.
Scroll down to the "Calling Party Transformations" section.
-If you check the "Use Calling Party's External Phone Number Mask" checkbox,
you will use the number that you configured in the "Directory Number
Configuration" page as caller ID.
-If you uncheck that checkbox, then you can configure the "Calling Party Transform
Mask". Just enter here a number like, as an example, 978858xxxx (callmanager will
fill out the xxxx with phone´s 4-digit extension).
3) "Route List Detail Configuration" page.
Go to the "Calling Party Transformations" section.
"Use Calling Party's External Phone Number Mask" > if you set it to "on", you
will use the number that you configured in the "Directory Number Configuration"
page as caller ID. If you set it to "off", then you need to configure the "Calling
Party Transform Mask" (next line on this same page). The setting that you use here
will override the settings that you configured in the "Route Pattern Configuration"
You configure the "Calling Party Transform Mask" here in the same way as explained
In some occasions, we don't want to expose our phone number to the other called party's phone. In the traditional phone system, we can dial *67 and then the 10 digits number. The *67 masks all digites and the called party will see "withheld" displayed on his/her phone. This is what I want to configure in callmanager. I want people to be able to dial *67 before the 10 digits number when they don't want their phone number to be displayed on the called party's phone. Please let me know if I am not clear enough.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...