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Callerid for incoming call

I have configured some clients number as CCM users so that we can easily find and call them from the Corporate Directory. Is it possible for these clients names to show up in the phone for incoming calls (from PSTN)?Some kind of lookup in LDAP...

I use CCM 4.2

Darek

1 REPLY

Re: Callerid for incoming call

The callerinfo service from the SDK should help you get started. Unfortunately, adding users in ccm only populates the directory - the info shown on the display when making calls is taken from the lines, and I have no clue how ccm would react if you created dummy phones with dummy lines that have the proper number.. the name would probably still not be displayed since the call doesn't come from the line in question but a PSTN trunk.

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