FYI. Since I have upgraded several Call Managers to 3.07 and Unitys to 2.4.5 with new TSP, I have had an issue where the ports get hosed up and callers get transfered into dead air. I have spent alot of time troubleshooting this issue. Resetting the Call Manager or Unity usually clears the problem temporarily, however it always comes back. I have found that if I stop the services on the redundant Call Manager the problem does not come back. Also the one customer I have that doesnt have a redundant Call Manager has never had this problem. All were upgraded at the same time.<br><br>Best regards<br>borden<br><br>
We have seen this behavior with CCM 3.07. It happens on some systems when Unity is connected to one CallManager and the phones are connected to another.
This is probably what is happening at your customer site. When the primary CallManager goes offline for some reason, Unity will connect to the failover server. When the primary CallManager goes back online, the phones automatically reconnect back to the primary CallManager. Unity will not reconnect to the primary CallManager until Unity is reset or restarted. In this scenario, Unity is connected to one CallManager and the phones are connected to another. The transfers should work in this scenario. With CCM 3.07 the transfers sometimes fail. When the AvCiscoTsp that comes with Unity 2.4.6 is released, Unity will automatically reconnect back to the primary CallManager when it comes online just like the phone. This should fix the problem.
To work around this problem, with CCM 3.07 until the AvCiscoTsp that will come with Unity 2.4.6 comes out, you can take the failover server offline. You could also remember to reset the failover CallManager or Unity server whenever you take the primary CallManager offline.
Aaron Belcher Software Engineer Active Voice email@example.com
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.