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Silver

Callhandler report shows 0's for all column headers

On a Unity 3.1.5, we ran the Callhandler traffic report and it came up with 0's in all the columns. I checked the report database and could see the call records and the key's selected. But nothing comes up when you run the report. Is this a bug ?

I did some bug search and the found a bug with the Storage Usage Report which lists zeros in , but didn't come across any bugs for the Callhandler reports.

Any clues ???

TIA

2 REPLIES
Cisco Employee

Re: Callhandler report shows 0's for all column headers

Shot this one over to the reports crew this morning - on their 3.1(5) system the call handler traffic report works fine. Their search of DDTS didn't find any outstanding or closed defects matching this criteria either.

Short story, you'll probably want to open a TAC case on this one.

Silver

Re: Callhandler report shows 0's for all column headers

Thanks for your time. I will call TAC.

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