I have built a CallHanlder for dialed numbers that do not exist on the CCM to send directly to a callhandler. This is built as a CTI route point using a voice mail profile of 1234. I have the profile of the CallHandler configured with 1234. When I dial an unassigned number I get a response of Sorry the System is Temporarily Unavailable".
If I look via call viewer I can see Unity is seeing calling party number as being 1234 and called being the IP Phone 3101.
FYI. If I set this up as a subscriber account everything works just fine. I would like to have it built as a Call Handler.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...