I had an engineer load the new phone load and it still did not work which i received from cisco on IP 7960.
This is what is happening:
Receptionist gets a call on Line 1 and has TRANSFER and HOLD butttons and is able to perform these functions.
However, If she gets a call on Line 2(rollover line) the TRANSFER and HOLD on Line 1 and Line 2 are greyed out and is unable to transfer or answer Line 2 because she cannot place Line 1 on hold. When it rings long enough and rolls over to Line 3 or 4 then she is able to transfer and hold.
I have a case in with tac, but any thoughts would be helpful.
try just pressing the second line button. I believe that the options go grey becasue the cal lis alerting not in a stable state. pressing the second line button when it is ringing shoudl place the first call and hold and answer the second call all at the same time.
Configure your Router for Each Individual line. Suppose your routerhas 4 port FXO and your Receptionist also has 4 lines on phone. Than under router configuration Define connection plar for each line. So when your receptationist get the call she will get call on different line.She will than transfer call or put on hold.
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...