I've seen information before about installing the Cisco TSP software to dial from Outlook. The document I seen in the past is for an old version of CallManager. Does this also work in 4.1(3)? I installed it on my computer, but the TSP doesn't see my phone. I enabled CTI Application use on my CallManager user account. Is there anything I need enabled on my phone? Do you know what TCP IP ports are used for this? Thanks!
Yep. I think it could be a firewall issue. Tried it on my lab system (where there's no firewall) and it worked. Just not on the production system where the phone network is seperated from the data network by a PIX. Just need to do some traces some how to confirm it.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...