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CallManager 4.1(3) Publisher fails with 100% CPU utilisation

peter.bailey
Level 1
Level 1

Has anyone else come across this problem?

It is possible that winlogon.exe was the process that was caused the high utilisation. we have checked this file with our AV and it shows clean.

Any ideas or suggestions greatly appreciated

3 Replies 3

thisisshanky
Level 11
Level 11

Do you have the recommended memory of atleast a gig or more on the server ?

Does any service (Under Services <- Control Panel) crash, also check Event viewer to find the root casue.

Sankar Nair
UC Solutions Architect
Pacific Northwest | CDW
CCIE Collaboration #17135 Emeritus

Hi,

Are there any entries in the DrWatson log file on the Publisher? Could you post it?

Cheers

Andy

We have 4Gb of memory.

We couldnt access the server to find out if any service had crashed. There was no blue screen or any microsoft message on the console screen and the Event viewer was showing no important errors.

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