CallManager 4.2 and 6.0 on Operations Manager

[Naveen Raj Janardhan]

Hi All,

I can add the publisher and 4 Subscribers belonging to the CallManager 4.2 Cluster on Operations Manager 2.0.2. But for some reason when I add the Publisher on CCM 6.01, the Opeations Manager throws the "Unreachable" error. I am pretty sure that I put in the correct credentials. Can anyone please suggest what is going wrong here?

[Michael Owuor]

Same cluster ID perhaps?

See Section 3.1.5.3 of the Deployment Best Practices Doc.

http://www.cisco.com/en/US/prod/collateral/netmgtsw/ps6491/ps6705/ps6535/ps7121/prod_white_paper0900aecd8067e2e6.pdf

Thanks,

Michael.

[Naveen Raj Janardhan]

I looked into the cluter ID, its not the same. Also, operations Manager 2.0 does not support 2 different versions of CallManager. Therefore I downloaded version 2.0.2 which supports multiple versions of CCM's. Unfortunately the problem still persists.

[spaladug]

If you go to Devices > Device Management > Modify/Delete Devices and select your device what error code and error message do you get?