CallManager 5.0 + integration with 3rd party Voice Mail

[gajolly]

Hi all,

Does anyone know whether CallManager 5.0 can be integrated with 3rd party voice mail system ( like avaya)...

If you guys have link or any refrence that will be gr8

[Rob Huffman]

Hi Gaurav,

Here are some docs that may help;

Cisco CallManager System Guide, Release 5.0(1)

Third-Party Voicemail Design

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_implementation_design_guide_chapter09186a008063745f.html

SMDI Voice Mail Integration

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a008037e2f3.html

Voice Mail Connectivity to Cisco CallManager

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a008037e2f5.html

Cisco DPA Integration

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a008037e2e0.html

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Here is a guide from Avaya for the integration of Avaya Modular Messaging with Callmanager;

http://www.avaya.com/master-usa/en-us/resource/assets/applicationnotes/mm-ccm.pdf

Hope this helps!

Rob

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