This functionality is currently not available as per the caveat in the above document. However, cisco has acknowledged this hitch and it will be addressed in CCM 4.0.
Note Each time a backup is performed, the new backup file overwrites the existing MCS.tar file. If you want to retain previous backup data, you must archive or rename the existing MCS.tar file before the next backup is performed. If you rename the MCS.tar file, do not use any spaces in the new filename. If you move the MCS.tar file to another location, make sure you store it in a folder path that does not contain spaces.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...