CallManager DC Directory

[p.weeks]

Hi

During an upgrade av Callmanager 4.0(2) to 4.1(3) we encounted a problem with the upgrade due to DC directory. After roll back the DC directory failed to start (status starting in windows services). I found nothing within cisco.com related to this problem only with re-initialising the subscriber and datbase size. Has anyone encounted a similar problem? My customer has also informed me that he has experinced users disappearing from the database. As a result of this is that we have had to restore the entire system. Any advice to prevent this happening in the future would be appreciated.

Peter

[gogasca]

Hi Peter,

Dont remember any known issue for the upgrade at this moment, but will check.

Do you have the Install logs and EV for that moment.?

Please gather the following:

-Install logs: C:\Program Files\Common Files\Cisco\Logs

-EV in .evt format

-OS version

Gonz