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CallManager Engineering Special, Developer Package and Service Release

Does somebody knows the relation between Callmanager Engineering Special (ES), Developer Package (DevPack) and Service Release (SR)?


Re: CallManager Engineering Special, Developer Package and Servi

ES are special releases and can be obtained through TAC. These are short time bug fixes that they come up with new/open bugs that Cisco consider as very critical for networks in production.

Device package is nothing but new firmware loads for phones, gateways etc.

A service release is a release which is a mix of all engineering specials that Cisco has developed so far + the latest device package. SR may also contain other bug fixes that are not part of an Engineering special.



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Re: CallManager Engineering Special, Developer Package and Servi

a Service Release is an update of a specific software. these updates contain fixes, enchancements, etc available to the general public through download.

a Engineering Special is a specific fix for a specific problem. these are generally not in any currently available Service Releases. (hench the specialRelease; these should end up in an SRs eventually; usually the next available one)

Engineering Specials are usually available through TAC for resolution of a problem not currently resolved in SRs.

not sure of a DeveloperPack but do know of DevPacks (Device Pack)

a Device Pack is essentially one or more Engineering Specials for specific devices. not yet available in current SRs until the next SR or product version.