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CallManager Error

Receiving the following message in EventViewer on my CM Publisher. It does not appear to be critical, but perhaps someone has info on this.

Event Type: Error

Event Source: Cisco Messaging Interface

Event Category: None

Event ID: 3

Date: 9/25/2001

Time: 10:31:39 AM

User: N/A

Computer: PTSCM01

Description:

Error: CMyProcessConfigList::GetSafeIntegerParam() catch handler Parameter MessageDeskNumber not found in database, using default value of 1.

3 REPLIES
Cisco Employee

Re: CallManager Error

It means you have not set the MessageDeskNumber which is in the Service Parameters for Cisco Messaging Interface. Try setting it to 1.

New Member

Re: CallManager Error

Is this parameter supposed to be their by default? I had to add it.

Cisco Employee

Re: CallManager Error

Typically, yes it would be there. But as you could tell from the message, it's usually not necessary and it assumes 1 unless otherwise configured.

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