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New Member

CallManager in 2nd site cannot send calls to Unity

I have two Call Center sites and a CallManger cluster in each site. Recently, deployed Unity at one site (site A) and need to route all calls on one specific number to the Unity server. I need a way to route or transfer these calls that hit the 2nd site (site B) to the other site (site A) with the Unity server. We are using Inter-Cluster Trunking between sites for internal call transfers.

Any suggestions?

1 REPLY
New Member

Re: CallManager in 2nd site cannot send calls to Unity

There are some useful links which could help you in this matter.

Cisco CallManager Clusters

http://www.cisco.com/univercd/cc/td/doc/product/voice/ip_tele/network/dgclustr.htm

Troubleshooting Guide for Cisco CallManager, Release 3.1(1)

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/3_1/trouble/

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