I am trying to install callmanager 4.1(3) and i keep getting this error.
ISSCRIPT_VERSION_MISSING = The InstallScript engine is missing from this machine. If available, please run ISScript.msi, or contact your support personnel for further assistance.
Property(S): ISSCRIPT_VERSION_OLD = The InstallScript engine on this machine is older than the version required to run this setup. If available, please install the latest version of ISScript.msi, or contact your support personnel for further assistance.
Many thanks for a very useful response. I will surely rate this post. I have also attached the installation logfile. I am trying to install a Sub on a IBM server which was not bought dirtectly from Cisco but is on the approved list of supported hardware for 4.1(3). I installed windows 2000 server followed by an upgrade to 2000.2.7 and then the 4.1(3) installation. Any advice would be highly appreciared.
In addition to this link, I did the following because I changed so many settings trying to get it to install...putting the servers back to factory settings helped before following the procedures on from the above link:
put drives in slots 0 and 1
boot to setup (F1) and restore all settings back to default
reboot and use the "mini configuration" tool when the option is available...right after the system sees the RAID controller. the command is ctrl + i
once in the mini config tool, restore everything back to factory settings and reboot with the hardware detection disk in the drive.
do not create the logical drive. let the hardware detection disk do it. you should see some text scroll across the screen saying "found controller" "created logical drive" etc. Use the "pause print screen" button to see it. press enter to continue.
Hopefully, this will help. Something else to be aware of, unless IBM is fixing this in their servers now, is a problem with the NIC's changing "sides". You configure NIC 1 and after a reboot, those settings appear on NIC 2...it's weird. I don't know if IBM fixed this problem or not. Either way, I have a feeling the 2000.2.7 disk will over ride whatever BIOS fix IBM applies from the factory. Cisco probably provides the fix in an SR or separate download.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...