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New Member

Callmanager install problem

After hardware detection CallManager disk is inserted, CallManager shows the first installation windows for ever.

Somebody knows why?

7 REPLIES
New Member

Re: Callmanager install problem

Hi,

If you are using Call Manager 3.3, then Disk 3 for the MCS7825/35 or Compaq DL320/380 is a DVD. If you only have a CD Drive in your server, it will always sit at the "Enter OS Disk 3" Screen forever.

HTH.

Bill

New Member

Re: Callmanager install problem

Bill

Is the first window, there is no user input.

The windows says:

"Cisco Avvid

Architecture for voice, data, etc."

Alex

New Member

Re: Callmanager install problem

.

New Member

Re: Callmanager install problem

Hi Alex,

If you have a DL320G2/MCS7825H (2.26Ghz) or DL380G3/MCS7835H, then use need the Hardware Detection disk/OS Disks version 2000.2.4 Earlier CM 3.3(2) Upgrade sets came with 2000.2.3 OS/Harware detection disks. I had this problem with a DL320G2 and 2000.2.3 Disks with the server just hanging at the splash screen. 2.4 Disks work fine.

HTH.

Bill

New Member

Re: Callmanager install problem

HI,

So in case a customer just has a set of 2000.2.3 cd's he has to buy another callmanager set of cisco in order to get the 2000.2.4 cd's ?

Is there really no other way ? Any BIOS upgrade or anyhthing ?

Regards,

Xavier

New Member

Re: Callmanager install problem

Make sure you have the server's ethernet plugged into a switch, hub or router and that you have link integrity. The CCM software will not load if not connected to the network.

Jason

New Member

Re: Callmanager install problem

Are you doing a fresh installation or recovery?

Also please let us know the call manager version that you are using.

Regards,

Seetharaman.

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