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New Member

Callmanager not forwarding dialer digits

I have a problem with my call manager not forwarding dialed digited to the gateway. The digits forwarded is the DN of the caller. Any assistance will be appreciated.

3 REPLIES
New Member

Re: Callmanager not forwarding dialer digits

So when a user in your network dials an outside number the gateway receives the calling number and not the called number?

New Member

Re: Callmanager not forwarding dialer digits

Are your calls getting rejected by the service provider? Are you using a pri?

If yes, try adding the main phone number under the Calling Party Transformation Mask in your route pattern (9.@ or whichever your phones are using to get out). I think your provider is expecting calling number with a certain length, like 10- or 7-digit, and you are sending them only 4.

Dragi

New Member

Re: Callmanager not forwarding dialer digits

Thanks guys, I was able to resolve the problem. CCM was not actually sending the complete called number. This was due to the route pattern that was setup on the CM which did not include the mask for the other digits which the PABX was expecting. The gateway actually drops the prefix from the CM and forwards the actual called number to the PABX. Thanks for all your contributions.

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