CallManager Overreporting MGCP PRI Channel Usage

[bfourr]

We have CallManager 3.1(3a) installed running Prognosis and McAfee. We have 6 MGCP T1 PRI's for PSTN calls.

Our reporting mechanism for channel monitoring in Prognosis (which derives its information from CallManager) and the CallManager Admin Serviceability tool show channel usage on our PRI's in excess of 23 channels. Anotherwords, our first hunt group PRI will show 50 channels active, while the second PRI is idle or shows a few channels busy. Seems like a bug to me, but has anyone else seen this?

[adeolu_adeoye]

Hi,

I seem to have a similar problem. When I monitor the "calls active" and "calls in progress" counters, I get two totally different results. With calls active I get 48 but with calls in progress I get 6. I do not know if this is a bug or if both counters are measuring different items or in different units.

I am still searching for info but if anyone can help out, I'd be glad.

Regards,

Ade