Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

Silver

CallManager Recovery Procedures

Is a BARS backup of the Publisher sufficient to effect a recovery, or is it preferable to have an OS backup, using the likes of Ghost or something similar?

I'm just trying to clarify some CallManager recovery procedures. If the box fails and at least on HDD of the RAID 1 mirror is OK, this can be moved to a cold standby server. owever, if the database is corrupt, or both HDDs fail then a full system recovery would be required. At the moment, this would require a complete rebuild of the system, followed by a BARS recovery. In this scenario will any existing Subscribers synchronise seamlessly, or will they need to be removed/re-added.

In terms of recovering Subscribers, is a BARS backup necessary?

1 REPLY
Hall of Fame Super Red

Re: CallManager Recovery Procedures

Hi Matthew,

Hopefully this will answer some of your questions;

Ghost and other third party backup packages are not Tac supported (doesn't mean they don't work but....)

We recently did a complete rebuild and restore from BARS in our lab setup. It really worked well!You will not need to remove/re-add the subs after this.

You can identify the Sub as a backup target but its not a must unless you have different files in the TFTP folder that are not in the Pub database. The Backup Target designation is usually for CRA,CER Servers etc. Have a look;

Note The Cisco CallManager publisher database contains all the information that you configure with Cisco CallManager Administration, and the database updates each time that you make a change. Cisco strongly recommends that you make a backup of the Cisco CallManager database, configuration, and directory information by using BARS every time that you make changes in Cisco CallManager Administration.

Additional Information

**For subscriber databases that are configured for backup, BARS backs up only TFTP files and CDR/CMR files.**

The BARS utility does not back up the Microsoft Active Directory or Netscape Directory Server database. This utility does not back up Cisco Multilevel Administration (MLA). Refer to the Cisco MLA documentation for information on how to back up that data.

Have a look at this good doc;

Backup and Restore System (BARS) Overview

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00805e6496.html#wp38566

Hope this helps!

Rob

195
Views
3
Helpful
1
Replies