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New Member

Callmanager weight calculations

How can I determine the weight associated with a CTI server applications that is controlling a group of IP phones?

(Example: EIC as messaging server)

CCM 3.2(2c)


Re: Callmanager weight calculations

Suppose you have X phones, Y CTI ports, Z Route Points associated to the CTI server application.

For each phone, it will take a weight of 1

For each CTI port, it will take a weight of 2

For each Route Point, it will take a weight of 2 per voice channel. Now if Y CTI ports are associated with Route Point Z, then the RP Z will take 2xY device weight at a max, ie, when all CTI ports are being used.

Now if the IP phone makes more than 6 BHCA during the busiest hour, multiply the ip phone device weight by a multiplier that increases by 1 for every 6 calls. So, for 0-6 BHCA, the IP phone device weight will be 1, for 7-12 BHCA, the IP phone device weight will be 2, and so on....


New Member

Re: Callmanager weight calculations

But my question is:

What happends if N IP phones are associated with a CTI user.

The CTI application (EIC) controls the IP phones for messaging purposes.

Thanks for your answer,