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New Member

callmanger out dialing

Is there a way for a client to call into callmanager from the outside and then dial any number back through the PSTN.

2 REPLIES
New Member

Re: callmanger out dialing

I don't think this is possible. From callManager network you can access a PSTN line for dialing outside calls

Silver

Re: callmanger out dialing

You could create a CRA based IVR application that allows a user to dial in and have their call redirected based on caller input. Such an application could be built around a 3rd party database that contains authentication codes and permitted numbers. A caller dialing into the IVR would enter their authentication code, and CRA would verify the code against the database. If successful, the call could be redirected to the Callmanager with a prefix that serves as an access code. The route plan in Callmanager should be configured to route the calls with the prefix accordingly.

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