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New Member

Calls forwarded from CCM to extension on FXS port ring twice then stop

I have a scenario where incoming PSTN calls to a 2610's FXO port are passed to an extension on CallManager 3.2 using the connection plar command.

This extension is set to forward no answer to another extension. The second extension is actually an FSX port off of the 2610.

If an analog device off that port does not answer within 2 rings the call appears to connect as if auto-answered by the 2610 or CCM. This is not an idea scenario as the fax machine off that line needs to answer at 4 rings, not 2.

If I use the connection plar command to point incoming calls directly to the extension on the 2610's FXS port instead of first going to CCM they can ring until answered by the fax.

Any ideas?

Thanks, Seth

Router Config...

cisco 2610 (MPC860) processor (revision 0x202) with 59392K/6144K bytes of memory.

M860 processor: part number 0, mask 49

Bridging software.

X.25 software, Version 3.0.0.

1 Ethernet/IEEE 802.3 interface(s)

1 Serial network interface(s)

2 Voice FXO interface(s)

2 Voice FXS interface(s)

32K bytes of non-volatile configuration memory.

16384K bytes of processor board System flash (Read/Write)

interface Ethernet0/0

ip address 10.2.5.6 255.255.255.0

ip nbar protocol-discovery

half-duplex

service-policy input softphone

service-policy output softphone

crypto map clientmap

h323-gateway voip interface

h323-gateway voip bind srcaddr 10.2.5.6

voice-port 1/0/0

input gain 2

echo-cancel coverage 16

echo-cancel suppressor

no vad

no comfort-noise

timeouts call-disconnect 1

connection plar 2002

voice-port 1/1/0

no vad

no comfort-noise

timeouts interdigit 3

!

dial-peer voice 2002 voip

destination-pattern 2002

session target ipv4:10.2.5.4

codec g711ulaw

no vad

!

!

dial-peer voice 4 pots

destination-pattern 2000

port 1/1/0

!

CCM Settings...

Forward No Answer Timeout* = 10

Route Pattern* 2000

Partition = Home

Gateway/Route List* = 10.2.5.6

Provide Outside Dial Tone = Yes

Urgent Priority = Yes

Directory Number* 2002 Shared Line

Partition = Home

Calling Search Space = Home

Auto Answer = Off

Forward No Answer = 2000

3 REPLIES
Silver

Re: Calls forwarded from CCM to extension on FXS port ring twice

If the IP Phone calls 2000 and 2002 does the call still appear to be Auto-Answered prior to the fax machine answering the call?

New Member

Re: Calls forwarded from CCM to extension on FXS port ring twice

If I pick up an IP phone and use extension 2002 or 2001 and dial extension 2000 it calls through the gateway and rings the fax line until the fax picks up. The problem only seems to happen on calls forwarded to 2000, not when you directly dial that extension.

New Member

Re: Calls forwarded from CCM to extension on FXS port ring twice

I just tried an additional experiment. From an outside line I can call the main number which connects to the IP phone at extension 2002. Then I can answer that call and manually transfer it to extension 2000 and it works just as it should. The problem seems to only happen in the case of Call Forward No Answer calls.

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