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New Member

Calls in progress - Virtual Calls

Hi everyone

It is always viewed in cm several calls in progress, but this calls are virtual, because I can assure that there is nobody placing calls.

In our case there are always 11 calls in progress, this is the minimum calls=0 calls, if someone make one call the "calls in progress" is incremented by one.

Any ideas, how can us avoid this situation

Thanks in advance for your help

MP

2 REPLIES
Bronze

Re: Calls in progress - Virtual Calls

I am not sure which version of CM you are using, but I ran across this bug CSCdv12935 in CM3.0 which is similar to your case. This one is fixed in 3.1(3a)ES30 or later.

New Member

Re: Calls in progress - Virtual Calls

Hi,

My version of cm is 3.2(2c) SPG.

Yes, the simpton is similar to the bug CSCdv12935, but this shouldn't apply to the 3.2.2c.

To avoid this I had to stop and start Call Manager service

Thanks in advance for your help

MP

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