Caller is calling to the queue. If all the agents are busy. The call is placed in the queue after 2 mins of hold on music and announcement the call gets dropped. If no agent is available(logged off) and the call placed in the queue it works fine for one or two callers. But when multiple callers placed in the queue, call gets dropped.
I had a similar issue before, but it was because I had set the media group to only have 2 active channels while I was doing some troubleshooting. Well, I finished the troubleshooting and never set it to more than 2 channels so guess what, as soon as the third caller needed to hear a prompt or music, fast busy.
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...