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New Member

callwaiting on 7910s with CM 4.1 SR1 not working

i have a client that recently did an upgrade to CM 4.1 -- and they have a bunch of 7910s. Call Waiting does not appear to be working on the 7910s. Set Max Calls to 2, busy trigger to 2. When you try to pick up the 2nd call, you drop the first one.

Is call waiting supposed to work with 7910s? Anyone else seen this behavior?

Thanks

John

4 REPLIES
Silver

Re: callwaiting on 7910s with CM 4.1 SR1 not working

Could be the firmware version. It looks like there was a bug similar to the issue you are experiencing. Check out the following page for additional details.

http://www.cisco.com/en/US/products/hw/phones/ps379/prod_release_note09186a008046e49f.html

Hope this helps.

Steve

New Member

Re: callwaiting on 7910s with CM 4.1 SR1 not working

thanks for the pointer -- i did find out that i am one release below the latest, so i am going to try upgrading firmware on a couple test phones this evening during a maintenance window. I'll post how it works out.

New Member

Re: callwaiting on 7910s with CM 4.1 SR1 not working

that was it -- upgrading to 5.0.7 fixed the issue.

Silver

Re: callwaiting on 7910s with CM 4.1 SR1 not working

Great, glad I could help.

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