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Can AC show names?

Single location has 5 different companies, previously the receptionist had 5 NEC phones on her desk, depending on which phone rang she answered the phone with a different company name;

Example;

Line 1 CFB > Line 2 CFB > Line 3 > CFB Line 4 > CFB Line 1 “If lines 1-4 ring say Hello, Motley Supply”

Line 5 CFB > Line 6 CFB > Line 7 > CFB Line 8 > CFB Line 5 “If lines 5-8 ring, say Hello, Fish R Us”

Do you know a way (ie Alerting Name) to get Attendant Console to show either “Motley Supply” or “Fist R Us”. Every time they hire a new receptionst they have to lear what line numbers are associated to which company.

I have got redirected Names from a Route Point to show on the 7940 but not in the Attendant Console.

1 REPLY
Green

Re: Can AC show names?

Hi Jason,

The calling party name ONLY shows up if the extension is configured as a speed dial or is in

the directory window.

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