Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Can access VM only one at a time ...

Ok, new install, Unity 3.1.3 and CCM 3.1.3a ... TSP 6.0.2 loaded and tested (rebooted Unity twice as per earlier mention by Keith, JIC) ... 16 voice-ports, all added to the AllPartitions CCS (we have three Partitions, 3 site Centralized design) and assigned to the InternalPartition (to which all phones are assigned) ... we have 3 main Call Handlers ... when checking VM w/ Messages button, the first gets in (hits first, and the main, CH) but all others get a busy either by hitting Messages button OR by dialing the main CH ... however, if the 2nd user dials another CH, stars out, enters information, he gets in ... what could it be? and where should I look? TIA<br><br>CCM/Unity hack<br>Hope to be good one day ...

2 REPLIES
Gold

Re: Can access VM only one at a time ...

Check out this post:
http://avforums.isomedia.com/cgi-bin/showthreaded.pl?Cat=&Board=Unity3x&Number=11034&page=&view=&sb=&vc=1#Post11034

Keith

Keith Chambers
Unity Technical Lead
Unified Voice Team, San Jose
Cisco Systems

Anonymous
N/A

Re: Can access VM only one at a time ...

did that ... no effect, except now two users can get in with the Messages button, and the third gets a "Line in use" message ... very strange ... now trying to remove and reinstall the 16 voice ports, but the main port, VM1, refuses to go away ... still struggling ...

CCM/Unity hack
Hope to be good one day ...

96
Views
0
Helpful
2
Replies
CreatePlease login to create content