Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

Can an IP phone configuration be "locked down"

Is it possible to prevent a user from accessing and altering the phone and network settings of a 7960 or 7920 phone ?

Thanx

8 REPLIES

Re: Can an IP phone configuration be "locked down"

Although the user is able to access the network settings, they are by default unable to change any parameters.

In order to change any setting the phone has to be unlocked using a given key sequence.

New Member

Re: Can an IP phone configuration be "locked down"

Thanks Allan,

I seem to be able to access "and" change network settings ( i.e DHCP enable/disable, 802.11b config, etc) as well as variuos phone settings.

These are things I don't want the user to have access to.

Is there a parameter in the template or profile that restricts this ?

thanx again for any info

Bronze

Re: Can an IP phone configuration be "locked down"

Yes, there is a pulldown menu under the phone configuration called "settings access" set this to disabled, and the settings button as well as ring volume will be disabled.

New Member

Re: Can an IP phone configuration be "locked down"

Dustin, thanks for the info. This works very well for the 7960 model phone. However, it had no effect on the 7920 phone.

Any thoughts ?

New Member

Re: Can an IP phone configuration be "locked down"

Hi,

Have you found a solution yet for the 7920 user-lock issue? I'm curious.

thanx in advance,

Simon

New Member

Re: Can an IP phone configuration be "locked down"

Not yet, I beieve the issue is related to the type of template that is applied the phone.

I do not have a template for a 7920 phone, so I'm using the 7960 template ... all the features work, but I cannot restrict access to the phone and network settings.

Any thoughts ?

New Member

Re: Can an IP phone configuration be "locked down"

If you go to settings, then Network configuration, you will see a lock in the upper right corner. If the lock is open, then users can change the settings. If it is closed, then you cannot change the settings. To change the lock status, get out of the menu, then press '**#' on the phone keypad. Go back into the menu and you will see that the status has changed. Users cannot change the settings unless '**#' is entered again, but they can change volume.

Silver

Re: Can an IP phone configuration be "locked down"

The "settings access" setting is not available on the 7920 device-type.

The ring settings are on the page, but say "Not Available on this device"

I haven't seen a way to lock the settings. Hopefully Cisco will put that setting in (and the "ring setting" setting.) I would like the shared lines not to ring or vibrate when called.

301
Views
0
Helpful
8
Replies