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Can Call Handler Transfer Calls to Mobile Ph Nos?

seanwy
Level 1
Level 1

I had tried using the call handler to transfer incoming calls (to busy DN), to other extensions.It works no doubt. However, I was wondering if a customised call handler could be made to transfer incoming calls(to unavailable DNs) to external mobile phone nos. instead?<br><br>Thanx for any info..:)<br><br>

1 Reply 1

Not applicable

A call handler can be made to transfer to any number you like... in the call transfer page for the call handler on the SA just select "yes, ring a subscriber at this extension" and enter the complete dialstring needed (be sure to include a trunk access code in here if needed). Yeah, the wording on that option is not real flexible but you can dial any number you want, it doesn't actually have to be a subscriber or on the local phone system.


Jeff Lindborg
Unity Technical Lead/Answer Monkey
Cisco Systems
lindborg@cisco.com
http://www.AnswerMonkey.net (new page for Unity support tools and scripts)

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