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New Member

Can CTI port contain more than one line?

Can CTI port contain more than one line while I use it for Soft Phone?

If I configuring 2 CTI port with one line each... then I can have it on my SoftPhone...It works...

But ... if I configuring 2 lines for one CTI port ...and run SoftPhone...I can see all lines (1+2)...But only one line from each CTI port is taken...

And I have message "Could not open address"....

Does anybody know what it is?

2 REPLIES
Cisco Employee

Re: Can CTI port contain more than one line?

No, you can't do this. If you want to control more than one CTI line using a single SoftPhone, then you need to create multiple CTI Port devices, each with a single DN only, and associate each of those devices to the user.

New Member

Re: Can CTI port contain more than one line?

Thanks...

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