There is an issue for creating the Supervisor.If i am trying to make some agent a supervisor, i get the error message "Domain name can not contain character '_'". My Domain name is CC_KOLKATA. This is the naming convention we have been using from the very begining.
And i hope we can not change this now, we will have to face problems with the SQL running.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...