I have been trying to find a way to open a service on an incomming call to display a picture of the caller as shown in:
http://www.cisco.com/univercd/cc/td/doc/product/voice/c_ipphon/english/ipp7960/addprot/mgcp/bxtml.htm#98342
Currently my Cisco IP 7960 phones are connected to Cisco CallManager 3.2 and when I try to open a service that points to a file containing BTXML, I get a parse error. I have seen that MGCP IP Phones support BTXML. Is MGCP a different infrastructure, meaning that I wouldn't be able to use a MGCP phone with the CallManager, or is it some sort of upgrade/ change I need to make to the phones?
If I am unable to use BTXML, is there any way to open a service on an incomming call event and/or access callerID using Cisco IP Phone XML Objects?
thanks