Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

Can I use softphone without IP phone

One of my customer wants to install Softphone on some of the computer. But that computer will not have any IP phone conencted. Can I use softphone without any IP PHONE associated. Can I use just the extension in call manager.


Re: Can I use softphone without IP phone

Sure. We use the Cisco Softphone on laptops. Should work just fine on a desktop. We are in the process of evaluating the VT-GO Softphones also, I saw a demo but haven't received the VT-GO softphones yet. I like the basic concept though. When you define a Cisco Softphone it is defined as a CTI port (which has a system weight of 20). The VT-GO softphone is defined as a 7960 phone and has a system weight of 1. The idea sounds good....I just don't know how well they perform.

New Member

Re: Can I use softphone without IP phone

The CTI port no longer carries the system weight value of 20. It has changed.

It depends on what version of callmanager you are running. I believe with 3.2.2c the value is 5. Don't qoute me on this. Contact Cisco or your Vendor for specifics.

Cisco Employee

Re: Can I use softphone without IP phone

This is what you are looking for. It explains you the different ways of configuring softphone.