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New Member

Can I use softphone without IP phone

One of my customer wants to install Softphone on some of the computer. But that computer will not have any IP phone conencted. Can I use softphone without any IP PHONE associated. Can I use just the extension in call manager.

3 REPLIES
Bronze

Re: Can I use softphone without IP phone

Sure. We use the Cisco Softphone on laptops. Should work just fine on a desktop. We are in the process of evaluating the VT-GO Softphones also, I saw a demo but haven't received the VT-GO softphones yet. I like the basic concept though. When you define a Cisco Softphone it is defined as a CTI port (which has a system weight of 20). The VT-GO softphone is defined as a 7960 phone and has a system weight of 1. The idea sounds good....I just don't know how well they perform.

New Member

Re: Can I use softphone without IP phone

The CTI port no longer carries the system weight value of 20. It has changed.

It depends on what version of callmanager you are running. I believe with 3.2.2c the value is 5. Don't qoute me on this. Contact Cisco or your Vendor for specifics.

Cisco Employee

Re: Can I use softphone without IP phone

This is what you are looking for. It explains you the different ways of configuring softphone.

http://www.cisco.com/warp/customer/788/AVVID/qt1024015627.html

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