Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Community Member

Can not forward calls

Folks,

Brand new installation of CCM 4.1(3) SR6, we are unsbale to forward calls to external or internal numbers using the phone (softkey forwardall). it says "database error" on the phone when we try to do it?? any ideas??

However if we make the change on the callmanager administration page it takes it and lets us forward calls.

4 REPLIES
Hall of Fame Super Red

Re: Can not forward calls

Hi Navin,

Sounds like a replication problem. Is the phone registered to a subscriber? If so the SQL Subscription may be broken. Have a look at these docs;

Cisco CallManager Issues with Call Forward All

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00801b3f4b.shtml

Reestablishing a Broken CallManager Cluster SQL Subscription with Cisco CallManager

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00801d11a6.shtml

Hope this helps!

Rob

Please remember to rate helpful posts.......

Re: Can not forward calls

Please wait five seconds after you press the CFwdALL softkey before you enter the number.

Let me know if you experience the problem with that.

//J

Re: Can not forward calls

Also restarting the DataBaseLayerMonitor service is a good workaround while having issues with the CallForward.

Community Member

Can not forward calls

Call forward to PSTN |mobile| showing "High Traffic Try Again Later"!

710
Views
0
Helpful
4
Replies
CreatePlease to create content