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Community Member

Can not login to Call Attendant

We have call Attendant installed on a pc and it works fine. I have installed it and when I try to login it will not let me, stating invalid username. The username and password are correct since were given to me by the admin and looked right at his pc to see they were correct.

Can any one provide a solution?

Community Member

Re: Can not login to Call Attendant

What version of CallManager are you running? If 3.3, this is from the rel notes

Note Be aware that attendant console user IDs and passwords are not the same as Directory users and passwords that are entered in the User area of Cisco CallManager Administration.


If a user cannot log in to the attendant console, make sure that Cisco CallManager and Cisco TCD are both running. Verify that the user has been added in the Cisco CallManager Attendant Console User Configuration area of Cisco CallManager Administration and that the correct user name and password are specified in the attendant console Settings dialog box.

Lemme know if this helps

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