can not see one user when importing users in unity 7.x

[Muhammad Irfan]

Hi Team,

We have integrated Unity 7.x with MS Exchange 2007. We can import all the users from exchange except one. Actually this is new installation. We have installed unity first time and export that one user which is not coming now, then we have reinstall the unity. Now that users is not coming.

I think previous unity has made some changes for this user.

Kindly let me know how I could be able to import that user again.

BR

Irfan

[Aaron Harrison · Accepted solution]

Hi

Download this tool : http://www.ciscounitytools.com/Applications/Unity/RemoveSubscriberPropertiesFromAD/RemoveSubscriberPropertiesFromAD.html

Use it to remove the Unity properties from the invisible user, then you will be able to reimport them.

At the moment Unity sees the Unity attributes in AD populated already, so assumes it's already a subscriber.

Regards

Aaron

Please rate helpful posts...

[Muhammad Irfan]

thank you Bro,

Pleas let me know where I have to run this, I believe on AD. OK

[Aaron Harrison · Accepted solution]

Hi

Install and run it on the Unity server.

Regards

Aaron

[Muhammad Irfan]

boss Thanks it solved my Problem.

How I can rate this thread.

[Aaron Harrison]

Hi

Looks like you figured it out - thanks for the rating.

Aaron