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can pass DTMF but not voice on Call manager 3.0.2d

I can pass dtmf (verified with Status Monitor) on the ports, but it seems as if Unity can not hear voice and I can not hear Unity (voice) any ideas?<br><br>

2 REPLIES
Anonymous
N/A

Re: can pass DTMF but not voice on Call manager 3.0.2d

Have you tried reinstalling the latest version of the TSP?

Anonymous
N/A

Re: can pass DTMF but not voice on Call manager 3.0.2d

This sounds like a network configuration issue. I would try to ping the phone from the Unity box. If this fails you will need to trouble shoot your network.


Aaron Belcher
Software Engineer
Active Voice
abelcher@activevoice.com

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