I don't know of any way to make this a softkey, but you could make it a phone button like a line or speed dial. Take a look at the following link regarding adding a phone service to a phone button. You can get the fast dials URL by going to Feature -> Cisco IP Phone Services in CCM admin.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...