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Can't add users to Admin COS

Hi,<br>I'm receiving an error when I attempt to add a user to the admin COS. It tells me that I have exceeded the number of users available to this COS according to the license. I then try to run the License Sync. tool and it gives me an error about a license not being present. The key is securely in the port and Unity starts fine. <br>Does anybody know a solution to this problem?<br><br><br>

2 REPLIES
New Member

Re: Can't add users to Admin COS

Check out the licensensing page under the system sub heading on the SA screens. You should see why you are getting the licensing errors.


Anonymous
N/A

Re: Can't add users to Admin COS

What's the exact message that LisenceSyncher gives you? What's the serial number of the key if you run KeyDump?

Steve Olivier
Software Engineer
Cisco Systems

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